PRIVACY NOTICE

We will apply the Customer & Supplier Data Protection Standards in all our dealings with you as well as those set out here.

We collect the following types of information:

Personally Identifying Information

We collect personal contact information such as your name, company name and address, contact details including your e-mail address, telephone number and position.

Account Information

This includes payments and billing information. 

Transactions

We maintain records about the services you have been supplied. Information about transactions is maintained in our databases as is information for transactions which are done by email, telephone, fax, etc.

Email correspondence

Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as mentioned below.

Online Registrations and Services

The minimum information we need to register a user is a name, number of employees, business name, contact number and email address. We may ask further questions for different services or parts of the service such as to effect online payment which will require card details. Unless stated, all registration questions are compulsory.

We use your personal information to manage the contract between us and to provide the service. 

We will use your personal data to control security to your account or services with us. Where you have registered online for services or to access our site(s) we will use your personal data for security purposes.

We also have a legitimate interest to process personal data in order to comply with certain obligations related to the operation of our business such as maintaining our accounts, and for record keeping, billing and tax compliance purposes and to meet our legal and regulatory obligations.

We may use your contact details to inform you of any changes to our terms and conditions including to this Privacy Notice.

If after we post or provide notification of changes you continue to use our services this indicates acceptance of the new terms.

We may need to provide it to other firms who provide us with services such as an email host firm to keep our email systems running, the website firm who keep the site running and others. We may share it with our professional advisers and insurers where it is required for them to provide their services to us.

We share personal data with those internal and external parties we refer to above and for the purposes set out including.

Where we share your personal data with others who provide us with services for our business, we will ensure that they have in place appropriate security measures to protect your personal data. We will disclose specifically who data is shared with should you exercise your right to access your personal data.

Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation.

We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, or to protect the interests of our customers.

Without limiting the above, we may disclose your Personal Data acting reasonably in the following circumstances:

(a) to any debt collection agency, credit or fraud monitoring scheme, security agency, or provider of any information relating to you including your personal financial information and details of how you have performed in meeting any obligations you have to us;

(b) to any party we have a commercial relationship for the purpose of accounting and auditing;

(c) any disclosure within our Data Protection Act notification registered with the Information Commissioner’s Office; and

(d) any disclosure as permitted under current UK data protection law;

(e) to any bank, credit card operator or other payment processor for the purpose of setting up a continuous payment authority.

We only keep your personal data as long as there is a contractual, legitimate business or legal requirement to do so.

We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty we may have to preserve it). We destroy it using secure or certified methods of destruction when no longer needed.

We have put in place procedures and other security appropriate to protect the personal information you share with us.

Where we share your data with others, they will only use it according to our express instructions and only when they have appropriate security measures in place.

We do not knowingly collect personal information of anyone under the age of 18 years.

Our cookies do not collect any personal data they just allow us to track which webpages are visited so we can improve the usefulness of the website.

You have a number of personal data rights as shown below.

The right to be informed (Privacy Notice) - 

You have the right to be informed whether and to what extent we process your data.

The right to access (data subject access request) - 

Subject to certain exceptions you have the right to obtain a confirmation as to whether or not we process your personal data, and if we do, request access to your data.

The right to object -

You have the right to object to the processing of your personal data. We will investigate when that happens.

The right to rectification -

If the personal data that we process is incomplete or incorrect, you have the right to request completion or correction at any time.

The right to deletion -

Subject to certain exceptions if you consider that we should stop processing some or all of your personal data, you have the right to request its deletion. However, there may well be reasons why an immediate deletion may not be possible (for example where retention is required to meet legal or regulatory obligations).

The right to restrict the processing -

You can request that we restrict the processing of your personal data in certain situations:

The right to data portability -

Where the processing takes place on the basis of your consent or contract and is carried out by automated means you have the right to request that we provide your personal data to you in a machine-readable format.

Rights in relation to automated decision making and profiling -

You have the right to object to decisions based exclusively on the automated processing of your personal data.

The right to withdraw your consent -

If your personal data is processed on basis of your consent you have the right to withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of processing based on consent before its withdrawal.

If you wish to exercise your rights you can get in touch with us by contacting: 

[email protected] or by writing to us at the following address:

DataGuardsman Limited, India House, 16 Whitefriars, Chester CH1 1NZ